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Shipping and delivery

Shipping times, costs and coverage.

How much does shipping cost and how long does it take?

We ship across the USA from our warehouse in Rockwall, Texas, usually the same or next business day. Free shipping on orders over $250.

When will an out-of-stock item be restocked?

Some variants may be out of stock without a confirmed restock date. Check the product page for the latest, or ask us to follow up.

I received the netting but not the frame (or the other way around) - is something missing?

Usually not. Larger enclosures ship in more than one box, and the frame and netting can arrive separately or on different days. Contact us with your order number if unsure.