Shipping
How much does shipping cost?
We ship across the USA from our warehouse in Rockwall, Texas, usually the same or next business day. Every order includes tracking. The shipping calculator at the checkout will calculate your shipping.
What locations do you ship to?
We ship throughout all of The United States. All of our items are shipped from our warehouse in Rockwall, Texas.
Which freight company will deliver my parcel, & what if i’m not home?
Catnets uses a range of carriers, utilizing different services for different sizes of parcels and different locations. Our staff determine the most appropriate service to suit your order. Every order we send has an item TRACKING, so you can track the
How long will my order take to arrive?
All of our items are shipped from our warehouse in Rockwall, Texas and will be shipped out the same or next business day. Following promotions and peak times (spring/summer), in rare cases dispatch may be 2+ days. If there is to be any extended dela
Shipping internationally
Catnets has dedicated stores for Australia, the United States, the United Kingdom, New Zealand, and Singapore. Each store ships locally, charges in local currency, and handles its own customer support. If you've landed on the wrong store, you'll see
When will an out-of-stock item be restocked?
Some variants may be out of stock without a confirmed restock date. Check the product page for the latest, or ask us to follow up.
I received the netting but not the frame (or the other way around) - is something missing?
Usually not. Larger enclosures ship in more than one box, and the frame and netting can arrive separately or on different days. Contact us with your order number if unsure.